Universal South Mountain Mortuary

Zero compassion, the receptionist was obviously annoyed the entire time and didn't want to speak with anyone. I couldn't get anyone else to help me because the director "had a deadline" and couldn't speak with me until her work was done, which would be 5 days. When I tried to schedule a call for when the director was available, I was told "uhh sure, i'll tell her" but I couldn't get an actual appointment scheduled.

FIRST YOU HAVE TO EARN A STAR TO GET A STAR. 06/16/2021. THIS PLACE BY FAR IS THE WORST BUSINESS I HAVE BEEN INVOLVED WITH. SOME ISSUES RIGHT FROM THE MOMENT WE ARRIVED AND PARK OUR CARS. A GENTLEMAN RIGHT AWAY WAS ASKING ABOUT A WHITE CAMRY PARKED IN SOME AREA ASKING PEOPLE TO MOVE IT. SORRY I NEED TO GET TO THE MAIN POINTS THIS SAME MAN COULD BEEN ASKING FOR THE FAMILY WHO PROVIDED THEM WITH A LIST OF THINGS THEY NEEDED TO COMPETE THE PROGRAM SINCE IT WAS NOT READY BY THE TIME OF THE SERVICE. WE AS A FAMILY DIDN'T KNOW OF PROBLEMS UNTIL AFTER THE SERVICE HAD STARTED. THIS PLACE IS POORLY RAN BY MANAGEMENT/OWNER. THE EMPLOYEES WORKING IN THE OFFICES COULDN'T FIGURE OUT THERE OWN COMPUTER PROGRAM TO UPLOAD PICTURES. THE SOUND SYSTEM SPEAKERS WAS BLOWN. WE HAD TO GET THE MILITARY HONOR TO WAIT UNTIL WE COULD GET A SONG TO PLAY. THE PERSON WHO WAS READING FROM THE PROGRAM LEFT THINGS OUT AND COULDN'T PRONOUNCE NAMES. THE LIST OF THIS GOES ON. I WOULD NOT RECOMMENDED THIS PLACE TO BURY ROAD KILL. THIS PLACE OF BUSINESS SHOULD HAVE IT'S LICENSE TAKEN AWAY FOR THOSE NEEDING COMFORTING STAY AWAY FROM THIS PLACE THEY WILL ADD TO YOUR GRIEVING. I HAD TO GIVE A 1 STAR JUST TO POST............!!!!!!!!